About Nonius
Nonius is a leading provider of Guest Technology Solutions for the hospitality industry, serving over 500,000 hotel rooms worldwide. Our solutions include cloud and edge computing, AI, IoT, networking, and digital guest experiences, helping hotels and other industries enhance their operations and guest satisfaction.
Beyond hospitality, we provide technology for healthcare, maritime, and co-living spaces, integrating with global partners like Samsung, LG, Google, and Apple to drive seamless innovation.
Job Description
We're seeking a Head of Spanish Operations to oversee and optimize the operational execution within Sales, Logistics, Project Implementation, and Support teams in Spain.
You'll be the central point for ensuring smooth, high-quality delivery and operational performance across these critical departments. This role requires a hands-on leader adept at managing diverse operational teams and processes. While focused on operational leadership now, this position offers a significant opportunity for growth, potentially leading to a broader leadership role within the Nonius regional structure in the future.
This is a full-time, on-site position at our Madrid, Spain office.
Responsibilities
- Lead Operational Execution: Oversee day-to-day operations across Sales support, Logistics, Project Management/Implementation, and Technical Support teams in Spain, ensuring efficiency and adherence to high standards.
- Drive Performance & Satisfaction: Focus on optimizing processes, meeting operational KPIs, ensuring excellent service delivery, and maintaining high customer satisfaction. Co-manage the operational aspects influencing the unit's P&L.
- Sales & Delivery Support: Lead the operational aspects of the Sales team and function, support Key Account Managers, manage business development execution, and ensure seamless project delivery from proposal to implementation.
- Team Leadership & Mentoring: Build, manage, and mentor the operational teams within Sales, Admin, Logistics, and Professional Services, fostering a culture of collaboration and high performance (in coordination with HQ).
- Manage Resources & Compliance: Oversee local purchasing, warehousing, administrative tasks, collections support, budgeting for operational areas, and reporting, liaising with HQ and local partners.
Must Have
- Bachelor’s Degree in Engineering or Business Management, or a related field.
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Proven experience successfully managing and optimizing operations across functions like sales operations, project delivery, or technical support at a country or regional level.
- Fluency in Spanish and English (spoken and written).
- Demonstrated ability to lead and coordinate diverse operational teams effectively.
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Strong understanding and experience in managing complex projects and implementations.
Nice to Have
- MBA or Master’s Degree in a relevant field.
- Experience in the hospitality technology or professional services sectors.
- Experience working in a multinational organization.
- Proficiency in additional languages.
What's great in the job?
- Great team of smart people, in a friendly and open culture
- Real responsibilities and challenges in a fast evolving company
- Expand your knowledge of various countries and regions
- Great career opportunity in a fast-evolving Technology company
- Contribute to the greater experience of millions of Travelers around the World!
Our Product
What We Offer
Perks
A full-time position
Attractive salary package.
Training
Opportunities for training and development.
Health Insurance
Health insurance provided to all employees.
Eat & Drink
Office with staff kitchen and free beverages.