About Nonius
18 years of experience in hospitality technology
Nonius provides the most complete Guest Technology solutions portfolio for a contactless Digital Guest Journey. All solutions are built in-house allowing highly integrated and competitive offers.
Our technology solutions serve more than 536,420 rooms worldwide – in Hotels of the most renowned international chains and several of the most emblematic and recognized independent hotels.
We also bring hospitality technology to other markets such as Outdoor, Apartments, Co-living, Healthcare, Maritime and other Sport and Leisure facilities.
Job description/specification
This position is based in the city of Cancun in Mexico.
We are looking for a Network Operations Center Technician to support and maintain existing systems, participate in network implementation projects and analyse issues on customer systems. You will be part of a Customer Services team that is responsible for network systems implementation, maintaining existing systems and highly available network architectures that meet business objectives and SLAs.
Responsibilities
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Monitoring network engineering performance and ensure system availability and reliability
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Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN concentrators, QoS appliances)
- Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
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Monitor performance and ensure system availability and reliability
- Negotiate and contract
- Monitor system resource utilisation, trending, and capacity planning
- Provide Level-1/2 support and troubleshooting to resolve issues
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
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Liaise with vendors and other IT personnel for problem resolution
Must Have
- We are looking for smart, good spirit, talented people!
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You must be a passionate for networking and telecom systems
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We looking for team player and have a strong sense of discipline, responsibility and commitment
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Technical degree in IT and/or network
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Technical experience with networking and Internet technologies
- Good Communication skills
- Fluent in English – spoken and written (Mandatory)
- Fluent in Spanish - spoken and written (Mandatory)
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Availability to work in shifts and weekends
Nice to have
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Linux admin experience and shell scripting
- Experience on using, configuring networks for own use
What's great in the job?
- Great team of smart people, in a friendly and open culture
- Real responsibilities and autonomy
- Expand your knowledge of various countries and regions
- Great career opportunity in a fast-evolving Technology company
- Contribute to the greater experience of millions of Travellers around the World!
Our Product
What We Offer
Perks
A full-time position
Attractive salary package.
Trainings
5 days / year, including
1 of your choice.
Eat & Drink
Fruit, coffee and
snacks provided.