About Nonius
Nonius provides the most complete Guest Technology solutions portfolio for a contactless Digital Guest Journey. All solutions are built in-house allowing highly integrated and competitive offers. Our technology solutions serve more than 536,420 rooms worldwide – in Hotels of the most renowned international chains and several of the most emblematic and recognized independent hotels. We also bring hospitality technology to other markets such as Outdoor, Apartments, Co-living, Healthcare, Maritime and other Sport and Leisure facilities.
Job Description
Nonius US specializes in delivering technology solutions that enhance guest experiences and drive operational efficiency in the hospitality industry across the US and Canada.
We are seeking an Account Manager to drive sales activities in the North America Region.
The position will be based on our Orlando Office.
Responsibilities
- Manages a defined key accounts portfolio (KAM):
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New sales to key accounts - Up sell and cross sell;
- Renewing Product /Services Contracts/SLAs;
- Periodic visits/meetings/calls/e-meetings to monitor satisfaction;
- Regular follow-up contact / negotiation / etc;
- Sending status report of contracted systems;
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust;
- Serve as the link of communication between key customers and internal teams;
- Play an integral part in generating new sales that will turn into long-lasting relationships;
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New sales to key accounts - Up sell and cross sell;
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Implement the Sales Process:
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Acquiring a thorough understanding of key account needs and requirements;
- Proposal revision, negotiation, and closing;
- Contract negotiation / renewals;
- Project Kick-Off;
- Post-sales evaluation;
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Acquiring a thorough understanding of key account needs and requirements;
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Deliver monthly reports and forecasts to the Sales Director and Subsidiary / Unit Director using internal sales tools;
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Participate in planned corporate and marketing activities during the year.
Must Have
- Degree in Sales, Commerce or Management;
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Minimum experience of 1 year in a sales position;
- Excellent communication skills (verbal and written);
- Proven customer relationship experience;
- Excellent communication, presentation, and negotiation skills;
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Fluent in English.
Nice to have
- Experience in hospitality;
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Knowledge in ICT or related areas;
- Knowledge of other languages will be an advantage.
What's great in the job?
- Great team of smart people, in a friendly and open culture;
- Real responsibilities and autonomy;
- Expand your knowledge of various countries and regions;
- Great career opportunity in a fast-evolving Technology company;
- Contribute to the greater experience of millions of Travellers around the World!
Our Product
What We Offer
Perks
A full-time position
Attractive salary package.
Trainings
5 days / year, including
1 of your choice.
Eat & Drink
Office with Staff kitchen with free beverages (coffee, tea, …).