Equipment Repairs Request Form

Important: A Helpdesk ticket number is required to proceed. Please contact our support team to receive pre-authorization before submitting this form

Physical location name where the equipment is currently installed
Email to follow up on repair request
Physical location where the equipment is currently installed and from where the equipment unit will be shipped after repair
VAT number or company registration number of the equipment purchasing entity
Invoice copy required for Warranty Validation
Manufacturer's official Model Number and Product Name
Problem description needs to be concise, clear, and focused on the technical symptoms to help the repair team diagnose and fix the fault quickly